Enable Authenticated SMTP
All SWD email customers should enable SMTP authentication for outgoing mail.
Outlook Express
- From the
Tools
menu, selectAccounts
- Select the
Mail
tab - Double-click the email account you need to update. (e.g. mail.example.com)
- Click the
Servers
tab - Check the box next to
My Server Requires Authentication
- Click the
Ok
button
Outlook '98 and 2000
- From the
Tools
menu, chooseAccounts
- Select email account you need to update. (e.g. mail.example.com)
- Click
Properties
- Select the
Servers
tab - Check the box next to
My Server Requires Authentication
- Click the
Ok
button
Outlook 2002 and 2003
- From the
Tools
menu, selectEmail Accounts
- Select
View or change existing email accounts
and click theNext
button - Select your Email account and click the
Change
button on the right - Click the
More Settings
button in the bottom-right corner of the E-Mail Accounts window - In the Internet Email Settings window, click the
Outgoing Server
tab - Check the box next to
My outgoing server (SMTP) requires authentication
Outlook 2007
- From the
Tools
menu, selectAccount Settings
- Select your Email account and click the
Change
button - Click the
More Settings
button in the bottom-right corner of the E-Mail Accounts window - In the Internet Email Settings window, click the
Outgoing Server
tab - Check the box next to
My outgoing server (SMTP) requires authentication
and selectUse same settings as my incoming mail server
Outlook 2010
- From the
File
menu, selectInfo
and chooseAccount Settings
- Select your email account and click the
Change
button - Click the
More Settings...
button in the bottom-right corner of the E-Mail Accounts window - In the Internet Email Settings window, click the
Outgoing Server
tab - Check the box next to
My outgoing server (SMTP) requires authentication
and selectUse same settings as my incoming mail server
Mac Mail for OS X
- From the
Mail
menu, choosePreferences
- Click the
Accounts
icon at the top of the window. - Next to
Outgoing Mail Server (SMTP):
click on the drop-down menu and go toEdit SMTP Server List
- Check to make sure you have the correct SMTP server selected at the top
- Verify that
Authentication
is set toPassword
- If the
User Name
andPassword
fields are not set, enter your full email address as the username, and your password - Click the
Ok
button - Close the accounts window by clicking on the red circle in the far upper left hand corner of the
Accounts
window - Mac Mail will ask you if you wish to save your changes, make sure to click the
Save
button
Mail for iPhone/iPad
- Tap on
Settings
from the main screen - Tap the
Mail, Contacts, Calendars
button - Tap on your email account (e.g. you@example.com)
- Scroll down to the
Outgoing Mail
Server and tap on the SMTP server to edit (e.g. mail.sierraweb.com) - Click on the SMTP server in
Primary Server
(e.g. mail.sierraweb.com). - Enter your FULL email address for the
User Name
- Enter your email Password
- Select
Password
as theAuthentication
type - Enter 587 for the
Server Port
- Click
Done